LogoMy Cares

My Cares – Privacy Policy

Legal Entity: ENTIRE MY CARES LLC

Jurisdiction: New York, United States

Effective Date: 19 January, 2026

Last Updated: 19 January, 2026

1. Introduction

ENTIRE MY CARES LLC ("Company," "we," "us," or "our") is committed to protecting your privacy and handling your data responsibly. This Privacy Policy ("Policy") explains how we collect, use, store, protect, and disclose information when you use the My Cares mobile application, web application, and related services (collectively, the "Application").

By using the Application, you acknowledge that you have read and understood this Policy and agree to the practices described herein.

2. Information We Collect

2.1 Information You Voluntarily Provide

We collect information you choose to provide, including:

  1. Personal identifiers (such as name, email address, and contact details)
  2. Profile information and preferences
  3. Health, wellness, lifestyle, and self‑reported information
  4. Medication information entered manually or extracted via the Medication Photo Feature
  5. Inputs submitted to AI-powered features

All information is provided voluntarily and for the purpose of personalizing your experience and generating general wellness insights.

2.2 Automatically Collected Information

We may automatically collect limited technical and usage data, including:

  • Device type and operating system
  • Application usage patterns
  • Performance and error logs

This data is used solely to maintain, secure, and improve the Application.

3. How We Use Information

We use collected information to:

  1. Provide and operate the Application's features
  2. Generate AI-based insights and reminders
  3. Personalize user experience
  4. Maintain security and prevent misuse
  5. Comply with legal obligations

We do not use your information to provide medical diagnosis, treatment, or clinical decision-making.

4. Medication Photo Recognition Feature

4.1 Purpose and Scope

The Application may allow Users to upload images of medication packaging, labels, or prescriptions ("Medication Photo Feature").

  • Images are used solely for optical character recognition (OCR) and text extraction (e.g., medication name, dosage, or strength).
  • Images are not used for biometric identification, facial recognition, or identity verification.

4.2 Accuracy and User Responsibility

  • The Company does not guarantee accuracy of extracted medication information.
  • Users must verify all medication information with a licensed healthcare provider or pharmacist.
  • Users must not rely solely on the Application for medication management.

4.3 Image Processing and Retention

  • Images may be processed internally or by secure third‑party OCR providers.
  • Images are used for user convenience only.

6. Data Sharing and Disclosure

We do not sell your personal or health-related data.

We may share information only:

  • With trusted service providers performing services on our behalf under contractual confidentiality obligations
  • To comply with legal or regulatory requirements
  • To protect the rights, safety, or integrity of the Company or Users

7. Data Security and Responsibility

We implement reasonable administrative, technical, and organizational safeguards designed to protect User data from unauthorized access, alteration, or disclosure.

While no system can be guaranteed 100% secure, ENTIRE MY CARES LLC accepts responsibility for implementing and maintaining reasonable security measures consistent with industry standards and applicable laws. Our liability, if any, is limited to failures to maintain such reasonable safeguards and does not extend to risks beyond our reasonable control.

8. Data Retention

We retain User data only for as long as necessary to:

  • Provide Application services
  • Meet legal and regulatory obligations
  • Resolve disputes and enforce agreements

Users may request deletion of their data subject to legal retention requirements.

9. User Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access or correct your information
  • Request deletion of your data
  • Withdraw consent for future processing
  • Restrict certain uses of your data

Requests may be submitted via the contact information below.

10. Children's Privacy

The Application is not intended for children under 16. We do not knowingly collect personal data from children without verifiable parental consent.

11. Changes to This Privacy Policy

We may update this Policy to reflect changes in legal requirements, technology, or Application functionality. Updates will be posted within the Application and become effective upon posting.

12. Contact Information

For privacy-related questions or requests:

ENTIRE MY CARES LLC

Email: connect@mycares.us

Address: New York, United States